Fusion CX

2018 to 2025 · Multi-year product journey

One employee. Multiple teams. One connected system.

I worked on this product across four roles, and my responsibility grew as the product did.

1. Product / Business Analyst
2. Product Owner
3. Product Manager
4. Senior Product Manager

The platform evolved from disconnected operational workflows into a shared system of record for the employee lifecycle across Recruitment, HR, Training, Operations, Quality, IT, Finance, Payroll, and employee self-service.

• 2,000+Employees
• 7Locations
• 20+Client programs

The employee experienced one company. Behind the scenes, different teams were working with different processes, information, tools, and definitions of that same employee.

1. Recruitment
2. Onboarding
3. Training
4. Operations
5. Client / program assignment