How I think · Product judgment
Start with the work.
Find the constraint.
Choose the intervention.
Product thinking shaped by understanding the business operation and the systems that support it.
How I think
about products.
- 01
Requests aren’t requirements.
A request is evidence about a need, not automatically the solution.
- 02
Not every problem needs software.
The right intervention may be process, ownership, training, policy, or capacity.
- 03
Understand the system before optimizing the piece.
A local fix can create downstream friction.
- 04
Adoption is part of the product.
A system people do not trust or use has not solved the problem.
- 05
Shipping isn’t the outcome.
The measure is what changed for users and the business.
- 06
AI is a tool, not the strategy.
Start with the problem and workflow; then decide if AI has a useful role.